Eurostar has cancelled multiple train services and warned passengers not to travel after a major disruption struck the Channel Tunnel on Tuesday, causing widespread delays and cancellations across its high-speed network linking the UK with mainland Europe.
The operator — which runs services between London St. Pancras International, Paris Gare du Nord, Brussels, and other European cities — issued a strong advisory urging travellers to postpone journeys where possible and avoid going to stations unless they already hold valid tickets.
Cause of Disruption
According to official statements, the disruption stems from a problem with the overhead power supply inside the Channel Tunnel, compounded by a failed Le Shuttle train — the vehicle shuttle service that transports cars and freight between Folkestone (UK) and Calais (France).
The power fault has left the electric traction system inoperable for affected tracks, meaning trains cannot run at normal speeds — or in many cases, cannot run at all.
Network controllers warned that the situation was affecting all traffic through the tunnel, including both passenger trains and vehicle shuttles.
Impact on Travellers
Severe delays and cancellations: Eurostar reports many trains are either delayed by several hours or cancelled at short notice.
Cancelled services: Several London–Paris and other connections have been called off throughout the day.
Le Shuttle suspended: Vehicle shuttle services are also experiencing extended delays or temporary suspension.
Crowded stations: Major terminals such as London St. Pancras and Paris Gare du Nord have seen increased passenger congestion as travellers wait for updates or attempt to rebook.
Eurostar has emphasised that trains which are able to run will still face “severe delays” and possible last-minute cancellations.
Advice and Options for Passenger
Eurostar is encouraging passengers to:
Postpone travel if possible, choosing a later date.
Check live train status via its website or app before heading to the station.
Expect changes to departure times and last-minute alterations to service plans.
In many cases, affected ticket holders may be offered refunds, rebooking options, or travel vouchers, although specific compensation depends on Eurostar’s policies and the nature of the ticket purchased.
(Passengers should check directly with the operator or their booking agent.)
Broader Travel Disruption
National Rail and other partners have echoed Eurostar’s warning, urging all passengers planning to travel via the Channel Tunnel corridor to reconsider travel today, as conditions are unlikely to improve quickly.
The incident comes during one of the busiest travel periods of the year — just days before New Year’s Eve — compounding inconvenience for holidaymakers and business travellers alike.
